Recover User Password

Recover User Password

[?? What happens with users who have 2FA enabled?]

If you have a user account, but you can’t remember your password,

  • click the Lost Password hotlink listed below the login dialog box.

A dialog box is presented, requesting your registered email or username.

  • enter registered email
  • click Get New Password.
  • check your email for a one-time hyperlink to create a new password.


Check your email for a message similar to the one shown here. There will be a clickable hyperlink or URL to paste in your browser window. This link will expire in [xx mins].

Use this form to create a new password.